Cancellations/No-Show Policy
Reservations must be canceled by 3:30 p.m. on the preceding business day. Passengers will be considered a no-show if they fail to keep a scheduled trip. The second time a passenger is a no-show, they will be suspended from service for 30 days.
Please check with the referring agency to see if there are additional stipulations for your program.
Weather Policy
Drivers will not be permitted to begin a scheduled trip if the Coshocton County Sheriff's Office declares road conditions to be a level II or Level III. Trips that are in progress will be completed, if they can be done safely. If drivers are not able to operate safely, trips may be delayed or canceled. The Coordinated Transportation Agency will attempt to notify passengers affected by delays or cancellations. Drivers will resume their schedules once Coshocton County is placed under a level I.
Listen to your local radio station WTNS 99.3 for further
details concerning the Coshocton County Coordinated Transportation
Agency schedule.
Traveling with children
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An approved adult must be at home when a child or an adolescent is picked-up or dropped-off.
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If the child needs assistance, the parent or guardian must be available to help the child on and off the vehicle.
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Children younger than 12 must be accompanied by an adult.
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Passengers
must provide a car seat for children who are required by law to be in a
safety seat. According to Ohio law, children must be at least 4 years
old and weigh 40 pounds before they can ride without a safety seat. The
accompanying adult is responsible for fitting the child in the safety
seat in the CCCTA vehicle.
Frequently Asked Question:
Why doesn't CCCTA provide the car seat? Why can't we use the built in seats in vehicles?
Answer: CCCTA wants to
make sure that each child has access to a car seat when the agency is
not transporting the child. Further, if a driver must stop driving in
the middle of a schedule, CCCTA may need to send office staff or a
substitute driver to complete transportation requests. It is likely
that people who do typically drive would not be equipped with a car
seat.
If you need assistance
obtaining a car seat, please contact our office. There are
opportunities to receive properly fitted car seats for children at no
or low costs to parents. We will be happy to try to assist in obtaining
a proper car seat.
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